Gibutech accepts a wide variety of domestic and international payment methods:

Credit & debit cards

• UK payments (GBP): Visa, Visa Electron, Mastercard, Maestro, American Express
• International: Visa, Visa Electron, Mastercard, Maestro, AMEX, UnionPay, Bancontact, iDEAL

Express & digital

• Google Pay, Apple Pay, USD Coin (USDC)

Absolutely. Our website uses industry-standard SSL encryption to protect your personal and billing data. All payments are securely hosted and processed directly by Shopify — we never store or hold your credit card details.

To prevent fraud, we record checkout IP addresses and fully cooperate with legal authorities to investigate fraudulent transactions.

PayPal is completely free to use for any online order. It's a quick, secure way to check out without sharing your card details directly.

For UK orders, the price you see is the price you pay — sales taxes and VAT are pre-paid by us.

Orders placed before 3:00 pm are dispatched the same day, Monday to Friday (excluding bank holidays). Orders after this time are dispatched the next working day.

Yes. Free standard tracked delivery is available across all regions:

• UK — Free tracked delivery on qualifying orders
• Europe — Free tracked delivery on orders over €30
• North & South America — Free tracked delivery on orders over $30
• Africa — Free tracked delivery on orders over $35

Full details: Shipping & delivery policy →

Next-day before 1 pm — Royal Mail Special Delivery, £7.55. Fully tracked, signature required. Orders placed before 3 pm Monday–Thursday arrive by 1 pm the next day.

Next-day before 9 am — Royal Mail Special 9am Delivery, £25.99. Fully tracked, signature required. Same dispatch rules apply.

All qualifying orders are dispatched via tracked services. You will receive an email with your tracking number and the courier's tracking link the moment your order is dispatched.

All orders placed before 3 pm on weekdays are dispatched the same day. Typical delivery times:

• UK — 2–3 business days (allow up to 8)
• Western Europe — 5–7 business days (allow up to 14–15)
• Rest of the world — 7–14 business days (allow up to 20)

We have a 30-day hassle-free return policy. You have 30 days after receiving your item to request a return — no questions asked.

Full details: Return policy →

No problem. The fastest way to exchange is to return the item you have, and once the return is accepted, place a separate order for the replacement. This ensures you get what you want without delay.

Full details: Return policy →