Delivery
Same-day dispatch, free tracked delivery, and transparent international rates.
Dispatch & cut-off times
- Same-day dispatch: All orders placed before 3:00 pm (GMT/BST), Monday to Friday, are dispatched the same day.
- Next-day dispatch: Orders placed after 3:00 pm, or during weekends and bank holidays, are dispatched the next working day.
Tip: Place your order before 3:00 pm to guarantee same-day dispatch. Orders are processed in the order they are received.
Standard delivery
Free standard tracked delivery is available when you meet the minimum spend thresholds:
| Destination | Min. spend for FREE delivery | Est. delivery time |
|---|---|---|
| United Kingdom | £20.00 | 2–3 working days |
| Europe | €50.00 | See EU timeframes below |
| North America | $50.00 | 2–11 business days |
| South America | $60.00 | 2–11 business days |
| Africa | $50.00 | 2–11 business days |
Orders below the minimum spend threshold will attract a delivery charge, shown at checkout.
Express delivery services
UK express
| Service | Cost | Delivery |
|---|---|---|
| Royal Mail Special Delivery | £10.55 | Next day by 1 pm (Mon–Sat) |
| Royal Mail Special 9am | £25.99 | Next day by 9 am (Mon–Sat) |
Orders placed before 3:00 pm Monday to Thursday qualify for next-day delivery. Friday orders are guaranteed by 1 pm Monday. Signature required on all express deliveries.
International express
Orders placed before 3:00 pm Monday to Friday are dispatched same-day. Delivery usually takes 2–11 business days.
| Destination | Cost from |
|---|---|
| Europe | €20.00 |
| North America | $25.50 |
| South America | $26.20 |
| Africa | $29.70 |
EU and EEA delivery times
Estimated delivery times from the day of dispatch:
| Region | Countries | Est. delivery |
|---|---|---|
| Western Europe | France, Belgium, Netherlands, Luxembourg, Ireland, Germany, Austria | 3–5 working days |
| Southern Europe | Spain, Portugal, Italy, Greece | 5–7 working days |
| Nordics & Baltics | Sweden, Denmark, Finland, Norway, Iceland | 5–7 working days |
| Central & Eastern | Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria | 5–8 working days |
| Other European | All other EU/EEA countries | 5–10 working days |
These are estimated timeframes and may be affected by customs clearance, local public holidays, or carrier delays. If a significant delay occurs, we will notify you immediately with a revised delivery date.
Your legal rights (EU customers)
In accordance with the EU Consumer Rights Directive, if we fail to deliver your order within the agreed timeframe — or within 30 days where no specific timeframe was agreed — you retain the absolute right to cancel your order and receive a full refund.
Questions about delivery
If you have any questions about delivery, tracking, or shipping rates, our customer care team is ready to help.
Our team responds within 24 hours. Include your order number for faster resolution.