Contact Information
Support
Contact information
Real people, UK based. We reply to everything.
Last updated: July 2026
01
How to reach us
| Reason | Best route |
|---|---|
| Order status, returns, faults | Email, or a direct message on any of our social channels |
| Product questions before buying | Comment or DM on TikTok or Instagram, usually fastest |
| Bulk, wholesale and corporate gifting | LinkedIn, or email marked Bulk enquiry |
| Press and partnerships | Email marked Partnership |
02
Registered address
Gibutech
Unit 49, Space Business Centre
Plato Close, Tachbrook Park
United Kingdom
This address is for correspondence and company records. Please do not send returns here without contacting us first, or we cannot track them against your order.
03
When you will hear back
- Monday to Friday: we aim to reply the same working day.
- Weekends and bank holidays: replies resume the next working day.
- Order cut-off: 3:00 pm for same-day dispatch.